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About Rogate

ABOUT ROGATE
Trading Name: Rogate Paper Supplies
Postal Address: 3a Seadown Parade, Bowness Avenue, Sompting, Lancing, BN15 9TP
Telephone: 01903 754963
E-mail: sales@rogatepaper.co.uk
Established 1964 by current owner 

BUYING FROM ROGATE 
We hope will be simple and straightforward but you have any problems then do not hesitate to contact us, as above, and we will offer help. Once you have added your required items to the shopping basket you will transfer to a secure payment gateway which is administered by PayPal. We are never informed of your payment method so this service is extremely secure.
If you prefer, you may use our website as a shopping list/price list and telephone or e-mail your order to us and we are able to accept most card types by telephone. Card details are not stored electronically by us and the information given to us will be shredded after the completed successful transaction. 

OUR PRICES 
Are clearly shown against each item.   

CARRIAGE CHARGES 
Carriage will be charged extra at £1.50 per order, for orders under £25.00. Over £25.00 carriage free. This applies to UK mainland only.

DESPATCH OF ORDERS 
We will endeavour to dispatch items within 48 hours of receiving an order (Monday to Friday, excluding Bank and Public Holidays) and if we experience any undue delay we will contact you. 

RETURNS POLICY 
For consumers your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return goods within 14 working days for a full refund. Your refund will be made immediately on return of the goods. To confirm that you wish to cancel then please contact us, in writing, by e-mail or post. Goods returned should be in a resalable condition. You are responsible for the cost and risk of loss or damage when returning the goods, so you need to pack goods correctly and to take adequate insurance to cover the value of the goods.

 

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